Well-Mannered Weekend™
Come spend a weekend with Cynthia Lett CPP CEP CTP and Bob Frye CPP CMP for an in-depth study of etiquette (both social and business) or International Protocol. You will be involved with discussions on current social norms and the proper way to handle any situation. Included is all training, all meals including dinner Friday night, a formal with wine instruction dinner Saturday night, a 300+ page study guide, special gifts and if you are from out of the Washington, DC area, a deluxe hotel room for 2 nights.* This program is not only focused on you but also will be attended by professional etiquette consultants reviewing material for the certification (CEP) exam sponsored by the International Society of Protocol & Etiquette Professionals (ISPEP).
These weekend training programs are co-sponsored by ISPEP.
To be held at the Hilton Washington, DC/Rockville Executive Meeting Center,
Rockville, Maryland (on the Washington, DC Metro line)
Etiquette Focused (CEP Study) Program
Next dates are September 19-21, 2008
Early bird discount - Register by August 5 and SAVE $250
Enter coupon code EARLYBIRD at checkout
Registration without hotel room - $2785 
Registration including hotel room (2 nights)- $3250
Sample Agenda (deviations from this agenda are likely)
Friday |
|
11am-5pm |
Registration and informal discussion and networking |
Noon-5pm |
Program:
- Lunch
- Welcome
- Go over schedule for the weekend
- Review handbook
- Etiquette vs. Protocol
- First Impressions
- Greetings
- Gestures
- Value of Time-Promptness
- Introductions
|
7-7:30 |
Reception:
- Demonstration of Receiving Line
- Handling food and beverage at cocktails buffet
|
7:30-10 |
Dinner
- Informal place settings and table decoration
- Utensils
- History of Dining Etiquette
- Comparisons of Dining Styles (multi-cultural)
Homework will be given for use the next day |
Saturday |
|
7-8:30 |
Breakfast in meeting area foyer |
8:30 am |
Session Begins:
- Elevators & Doorways
- Cars, Taxi, Limousines
- Being a houseguest
- Theatre Etiquette
- Golf Etiquette
- Religious Etiquette Issues
- Private Clubs
- Telephones, Email,Faxes,Conference Calls, PDA's
- Office Decorum
- Out of the Office with a Client
|
12:30-1:30 |
Lunch:
- The Buffet Lunch
- Questions and Answers
|
1:30pm-3:15 |
Session Resumes
- Conversation & Small Talk
- Order of Precedence Rules
- Forms of Address
- Seating Etiquette & Protocols
- Business,meal,dais,ceremonies,social at home
- Greetings
- Networking Techniques
- Master of Ceremonies Duties
- Presenting Awards
- Introducing Speakers
- Business Entertaining
- Invitations and RSVP's
- Name Tags (design and placement)
- Receptions (guest vs. host duties)
- Tipping
- Peoples Names – not always easy
|
5:00 |
Session Breaks |
| |
|
6:30-7:15 |
Formal Reception |
7:15-10
|
Dinner:
- Formal Table Settings and Decoration
- Choosing and Ordering Wine/cocktails
- Types of service
- Podium Etiquette and Introductions
- Food Specific Etiquette
|
On Sunday we will have breakfast, meeting until noon and lunch before departure.
Certificates of Attendance will be distributed.
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