"The Best Online Source for Business Etiquette, Manners & International Protocol" The Lett Group is one of the first and most respected etiquette and protocol training companies in the world. Started in 1983, we specialize in training executives, professionals and would-be rainmakers in the critical skills of business etiquette, manners, dining skills, personal marketing and using International Protocol.

Etiquette in business is much more than knowing which fork to use when dining or how to greet clients when at lunch. To be sure you don't get embarrassed in business you really should consider learning the skills needed to present yourself as a professional and be taken seriously.

Etiquette is all about presentation and how to deal with people in business and in public. Whether you are at an important business meal, or you are networking for new clients, etiquette plays a vital role each and every day.

Gaining the knowledge and experience needed to give you the confidence to behave in the correct manner in business should be paramount in your personal plan.

We have earned the coveted international designations of  CPP -Certified Protocol Professional and CEP - Certified Etiquette Professional from the International Society of Protocol & Etiquette Professionals.  These are the only exam-based certifications in the field.

The Lett Group is a group of professional and experienced speakers who have worked with over 500 companies and organizations as advisors the world over.  Whether you are located in the Washington, D.C. area or elsewhere, we travel and would be happy to work with you and your colleagues.

Our speaking engagements, seminars and private consultations impart common sense with uncommon wisdom. Excellent manners, whether while you are using the telephone, showing guests your superior dining skills, showcasing your leadership skills in meetings or in the office, winning business or social negotiations, or entertaining guests for business or fun, are essential to make yourself memorable in the best way.

Training from The Lett Group will give you the confidence you need to live a savvy and fulfilling life.  Visit our Seminars & Programs Page for more detailed information. You can register securely on-line for our public programs.

Be sure to learn about our new Etiquette Webinar. Cynthia Lett, Robert Frye and other Associates of The Lett Group will be happy to be your guide.